Last Updated: September 28, 2026

At Digisrvc, we want you to be satisfied with your purchase. Because our products are digital and are delivered electronically, our refund policy is different from that of physical products.

1. Digital Products

All products available on Digisrvc are digital products, including e-books and other downloadable digital content.

Because digital products cannot be physically returned once they have been accessed or downloaded, all sales are generally final.

2. When Can You Request a Refund?

We may consider a refund in the following circumstances:

  • You received a corrupted or defective digital file.
  • The purchased product cannot be accessed or downloaded due to a technical issue on our side.
  • You were charged more than once for the same order due to a payment error.
  • You received a product that is substantially different from the product description.

If you experience a problem with your purchase, please contact us before requesting a refund. We will make reasonable efforts to resolve the issue first.

3. Refund Requests

To request assistance or a refund, please contact us at:

Email: support@digisrvc.com

Please include:

  • Your name
  • Order number
  • Email address used for the purchase
  • Name of the purchased product
  • A brief description of the issue
  • Any relevant screenshots or supporting information

This information helps us review your request more efficiently.

4. Refund Review

Each refund request is reviewed individually.

If your request is approved, the refund will generally be issued to the original payment method used for the purchase.

The time required for the refund to appear in your account may depend on your bank or payment provider.

5. Non-Refundable Situations

A refund may not be available when:

  • You simply change your mind after accessing or downloading the product.
  • You purchased the wrong product and the product matches its description.
  • You no longer want the product after purchase.
  • You have already received and successfully accessed the digital product.
  • The issue is caused by incompatible software, devices, or systems that were not specified as compatible with the product.

6. Technical Problems

If you are having difficulty downloading or accessing your purchase, please contact us before requesting a refund.

Our support team will attempt to help you resolve the issue and provide access to your purchased product where possible.

7. Duplicate Payments

If you believe you have been charged more than once for the same order, please contact us immediately.

After verifying the transaction, we will review the duplicate charge and, where appropriate, arrange a refund.

8. Consumer Rights

Nothing in this Refund and Returns Policy is intended to limit or exclude any consumer rights that cannot legally be excluded under the laws applicable to you.

For customers located in jurisdictions where mandatory consumer protection or digital-content refund rights apply, those rights will remain applicable.

9. Policy Updates

Digisrvc may update this Refund and Returns Policy from time to time.

Any changes will be published on this page, and the “Last Updated” date will be revised accordingly.

10. Contact Us

If you have any questions about this Refund and Returns Policy or need assistance with an order, please contact us:

Digisrvc
Website: digisrvc.com
Email: support@digisrvc.com

We are committed to providing a transparent and reliable experience for every Digisrvc customer.